SIAM Services

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Service Integration and Management is a methodology used in IT Service Management to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. IT Managers are grappling with the multi sources service delivery ecosystem. 

We provide consulting services by building an organic service delivery team to implement an end-to-end SIAM function of your entity to integrate it’s multi -supplier ecosystem. We ensure smoother collaboration between multiple vendors. streamlining your IT operations through coordination between People, Processes, Tools, and Data. The governance structures can potentially increase customer satisfaction and reduce the cost of operations. 

1. Target Operating Model Design

2. Service Management and Integration platforms

3. Cross-supplier Processes and Procedures

4. Functional Organization Structure

5. Performance Measurement Methodologies

6. Finely-tuned Technology Architectures